About IT Governance

The IT governance structure establishes the strategic, operational, and technical decision-­making process enabling the Division of Information Technology to achieve its mission and objectives. IT governance provides strategic leadership, establishes campus-wide IT priorities and policies, and is accountable and transparent to the university community. IT governance respects the independent spirit of the University of Maryland and supports the existing decentralized culture.


General Responsibilities of IT Governance

IT governance encompasses the following:

  1. Align IT with the strategic mission, direction, and initiatives of the University of Maryland
  2. Establish an overall IT funding model for total IT expenditures for DIT
  3. Establish the technical standards and university-­wide infrastructure services to support the mission of the university.
  4. Govern the definition process and use of institutional university data.
  5. Govern the degree of IT data related to risk.

IT Governance Values

  • Transparency — Governance structure and process must be clear. How decisions are made and who has input rights and decision-­making rights must be readily apparent to campus.
  • Communication — Communication must occur into, out of, and across the committees and with campus.
  • Accountability — Committees and task forces must be held accountable for delivering on their responsibilities. Clear escalation paths for issue resolution must be defined.
  • Responsibility — Governance must focus on results rather than implementation and project management.
  • Appropriate representation — Constituent groups across campus must be represented.
  • Active support — Governance activities require staff to support the process. Agenda setting, meeting logistics, issue tracking, and communications are all essential aspects of active support.

 

Communication of IT Governance

Notes for all IT governance meetings are available on the IT governance web page. Documentation of decisions is provided by the CIO’s office. Some decisions and projects may need a variety of communication methods due to their scope and complexity. These communication efforts are determined on a case-­by-­case basis and are handled by the TBD.

Projects

DIT dedicates IT project management resources for projects resulting from governance decisions. All IT governance bodies focus on setting direction and ensuring accountability rather than implementation activities. Governance bodies work with the DIT project teams for updates on projects.

Policy

Each Working Group has the authority to identify and draft IT policies. Policy decisions are vetted through the entire governance structure, with the IT Council Steering Committee providing the final approval. Governance committees may enlist the help of individuals outside of the Working Groups when drafting and reviewing policies.

Funding Decisions

If decisions involve funding, the IT Council Steering Committee must endorse the decision. Proposed funding models must be brought to the IT Council Steering Committee prior to any decision being made.

Exception Handling

Expedited decisions or exceptions are handled directly by TBD.

Advisory Subcommittees and Task Forces

IT Working Groups may create subcommittees and task forces as needed. Existing university committees may be asked to establish formal relationships with the IT governance Working Groups. A task force may be appointed by any of the IT governance bodies as needed to investigate issues and explore IT solutions. Task forces are bound by specific time-frames and objectives. They are not considered standing or ongoing governance bodies.

IT Governance Meetings

All IT governance committee and Working Group meeting times are set by the committee/working group chair. The IT Council Steering Committee meets quarterly to review the work accomplished by the Working Groups and make any IT decisions that have been escalated. The Operational IT Committee and portfolios meet as needed to receive updates on projects and review new agenda items that have been brought to the respective Working Groups.